Find the most frequently asked questions below.
Glad you asked! We want to be able to hook you up while also not dying from the cost of shipping or delivering your order. Here is the deal: Orders over $75 qualify for Free USPS Priority Shipping. Local Asheville (city) delivery orders require $35 minimum. We feel like it's a fair deal and we will keep up our end of it for as long as it makes sense.
We started this delivery thing during the great "Covid-19" survival plan of 2020, yet quickly realized that driving small orders all over the mountains of Buncombe county was not sustainable, for the business or environmentally.We offer free delivery to the following zip codes: 28801, 28803, 28804, 28805, 28806.If you are local-ish and want to pickup your order, please select "local pickup" as an option at checkout.
Yes - please request local pickup when checking out. We will have it ready for you day of or next business day if you order after shop hours.
If your item arrived damaged or you suspect that it may be defective, please do not return the item. Contact customer service immediately and we will be happy to personally assist you.
Otherwise, we do not accept returns but are happy to issue a store credit on a case-by-case basis.